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  • 31 Mar, 2027

    Aged Care Technology Summit NSW 2027

    Doltone House - Darling Island

  • Bringing together technology and operational leaders from leading aged care providers to discuss digital capability, workforce innovation & the future of care delivery.

  • 100+

    Delegates

  • 15+

    Speakers

  • 8+

    Sessions

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    Delivering care excellence through technology transformation & uplift.

    Aged care is changing fast. As the sector navigates new reforms, an ageing population and evolving workforce needs, technology is opening up real opportunities to deliver better care, more efficiently, for more people. The right aged care technology strategy has never been more important, or more exciting.

    The Aged Care Technology Summit NSW 2027 brings together senior technology and operational leaders from across the sector to explore practical strategies for building compliant, efficient and future-ready care organisations. Through strategic discussions, attendees will gain insights on aligning technology with aged care outcomes, strengthening data foundations and governance, and empowering the workforce through AI and automation.

    Join this summit for an opportunity to learn how leading providers are continuously improving performance and enhancing experiences of care across the sector.

    Meet our Speakers

    Philip Mackney

    Chief Operating Officer

    Chief Information Security Officer

    Charalampos (Harry) Megalokonomos

    General Manager - Business & ICT Services

    Director of Digital Innovation

    Chief Residential Officer

    Tanya Critchlow

    Chief Clinical Officer

    Jonathan Jackson

    General Manager Architecture & Transformation

    Executive General Manager Hammond Innovations

    Featured Topics for the Day

    Transforming aged care for compliance, cost efficiency & enhanced experiences for all
    Assessing the potential for AI to build a digitally-enabled care workforce
    Leveraging data, analytics & AI capabilities to drive better care outcomes
    Driving adoption & empowering the care workforce with technology

    8:30 am

    Arrival

    Registration & Refreshments

    Duration: 30 min

    9:00 am

    Welcome

    Opening Remarks

    Duration: 10 min

    9:10 am

    Attendee Spotlight

    Share your top 3 priorities for the next 12-18 months

    Duration: 30 min

    9:40 am

    Panel Discussion

    Transforming aged care for compliance, cost efficiency & enhanced experiences for all

    • Aligning technology strategy with new aged care standards to support compliance

    • Adopting a whole-of-business view to identify the right use cases for AI & technology uplift

    • Connecting technology investment to business outcomes & care experiences

    Duration: 40 min

    Philip Mackney

    Chief Operating Officer
    Bupa Villages & Aged Care

    Deborah Karam

    Chief Residential Officer
    Catholic Healthcare

    Doug Hammond

    Chief Information Security Officer
    Uniting

    Charalampos (Harry) Megalokonomos

    General Manager - Business & ICT Services
    St Basil's Aged Care

    10:20 am

    Presentation

    Scaling automation across complex, multi-stakeholder organisations

    Duration: 20 min

    10:40 am

    Networking Break

    Morning Tea & Networking

    Duration: 30 min

    11:10 am

    Interactive Scenario

    Build the business case: design a technology transformation based on your table's fictional organisation

    Duration: 30 min

    11:40 am

    Fireside Chat

    From fragmented to future-ready: one organisation's data transformation journey

    Duration: 30 min

    12:10 pm

    Presentation

    Breaking down the silos: achieving interoperability across the aged care ecosystem

    Duration: 20 min

    12:30 pm

    Networking Break

    Lunch & Networking

    Duration: 40 min

    1:10 pm

    Interactive Workshops

    Roundtable Discussions

    Duration: 50 min

    2:00 pm

    Panel Discussion

    Assessing the Potential for AI to build a digitally-enabled care workforce: empowering people & driving care outcomes

    • Automating admin to allow staff to spend more care minutes with residents

    • Leveraging AI & automation to move from reactive to predictive care models

    • Co-designing AI solutions and co-pilots with staff - adopting an iterative approach to build trust and drive adoption

    • Uplifting digital literacy across the care workforce

    Duration: 40 min

    Jowe Esguerra

    Director of Digital Innovation
    Calvary Health Care

    Anna Barker

    Executive General Manager, Hammond Innovations
    HammondCare

    Tanya Critchlow

    Chief Clinical Officer
    Anglicare

    Jonathan Jackson

    General Manager Architecture & Transformation
    Mecwacare

    2:40 pm

    Panel Discussion

    Experience by design: how technology is putting residents and staff first

    Duration: 20 min

    3:00 pm

    Networking Break

    Afternoon Break & Networking

    Duration: 20 min

    3:20 pm

    Keynote

    Reimagining healthcare: technology, science & what comes next

    Duration: 30 min

    3:50 pm

    Closing Remarks

    Wrap Up Followed by Networking Drinks

    Duration: 1 hr 10 min

    5:00 pm

    Closing

    Event Ends

    Duration: 0 min

    Who Should Attend the Aged Care Technology Summit NSW 2027

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    Chief Executive Officers

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    Chief Information Officers

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    Chief Operating Officers

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    Heads of IT

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    Heads of Technology

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    Heads of Data & Analytics

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    Heads of Transformation

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    Heads of Digital Innovation