Frequently asked questions about ticketing
Got questions? We got answers! Explore all FAQs regarding ticketing and registration information.
View All FAQsCan I get a refund if I change my mind?
All ticket sales are final, so refunds aren’t available for a change of plans.
How do I justify attending?
Think of it as a condensed learning cycle. In one day, you gain cross-industry insights, meet solution providers and benchmark with peers – saving weeks of independent research.
How do I pay?
If you’re buying on the website, payment is due in full at checkout. We accept credit/debit cards (including AMEX) and EFT.
How do I purchase a ticket?
If you’re purchasing a ticket on the website, payment is due in full at checkout. We accept credit and debit cards (including AMEX).
I’m paying by invoice. When is it due?
Invoices must be paid within 7 days of issue, or before the event date—whichever comes first.
I’m registered – when will I receive my ticket?
Once registered, our team will confirm your attendance. Your QR code will be sent via email approximately one week prior to the event.
What happens if an event is cancelled or postponed?
For paid ticket holders please refer to our Ticket T&Cs for full details.
What happens if Forefront cancels the event?
You’ll receive a full refund, sent directly to your original payment method.
What if I can no longer attend?
Let us know as soon as possible so we can update your registration.
What if the event is postponed?
Your ticket will automatically be transferred to the new date. If you can’t make that new date, let us know, and we’ll issue a full refund.
