25 Jun, 2026
Digital Banking Summit NSW 2026
ICC Sydney: International Convention & Exhibition Centre
Join leaders at Digital Banking NSW 2026 to explore digital banking, fintech innovation, and customer experience strategies.
Delegates
Speakers
Sessions
Driving innovation to transform digital banking.
The Digital Banking Summit NSW brings together senior banking leaders to explore the future of banking across two dedicated streams – Customer Experience and Banking Technology – focusing on digital innovation, customer engagement, and next-generation banking.
Dive into the future of banking at Australia’s premier digital banking summit, where experts and industry leaders will explore the intersection of global dynamics, macro-economic shifts, and cutting-edge technology that will drive the next evolution in banking.
The Digital Banking Summit NSW is the perfect opportunity to network with peers and will provide actionable insights to elevate your digital banking journey.
Meet our Speakers
Entrepreneur, Innovator, Author and Academic & Former Host of The Apprentice Australia
Chief Executive Officer
Chief Product Officer
Executive Director & Head of International Economics
Distinguished AI Scientist
Chief Information Officer
Chief Information Officer
Chief Engineer
Head of SME
Director – Digital Lending
General Manager – Everyday Banking E2E Service Journeys
Chief Operating Officer
Featured Topics for the Day
View Agenda
8:30 am
Registration & Refreshments
Hello text
9:00 am
Welcome Remarks
9:10 am
Attendee Spotlight
9:40 am
Panel Discussion
Panel Discussion
Leading the Next Chapter of Banking through Productivity, Meaningful Innovation & Preserving the Human Touch
Peita Piper,
Elliot Clarke,
Rosanna Fornarino,
10:20 am
Case Study
Case Study
Your Customers Live in a One-Click World - Why Should Banking Feel Any Different?
10:50 am
Morning Tea & Networking
Stream 1: Experience
11:20 am
Panel Discussion
Panel Discussion
Human by Design: Building Inclusive, Connected Digital Banking Experiences at Scale
James Eyes,
Shira Kahn,
12:00 pm
Presentation
Beyond AI - Human Insights as the Advantage
Stream 2: Technology
11:20 am
Panel Discussion
Panel Discussion
From Experimentation to Real Impact: Scaling AI & Automation to Drive Meaningful Transformation in Banking
Ritchie Ng,
Jitener Jindal,
Llewellyn Hartley,
12:00 pm
Presentation
Big Bucks, Bigger Risks – How Financial Services Organisations Can Navigate Digital Transformation and Compliance
12:40 pm
Lunch & Networking
Stream 1: Experience
1:30 pm
Interactive Workshops
2:20 pm
Panel Discussion
How AI-Driven Workflows can Drive Better Banking Experiences
Amanda Tay,
Livia Lam,
Stream 2: Technology
1:30 pm
Panel Discussion
Interactive Workshops
2:20 pm
Panel Discussion
Panel Discussion
What It Takes to Keep Banking Technology Resilient, Trusted and Ready for What’s Next
Fergus Stevens,
Dan Chesterman,
Presentation
3:00 pm
Presentation
Leading the Digital Evolution through a Vision to be at the Heart of Wealth
3:00 pm
Presentation
Building Modern Bank Experiences with a One-Identity Strategy
3:20 pm
Afternoon Break & Networking
3:40 pm
Closing Keynote Fireside Chat
Closing Keynote Fireside Chat
Disrupting the Status Quo: What 30 Years of Disruptive Innovation has Taught Me About Australian Businesses and Customers
Mark Bouris,
Gemma Tognini,
