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Customer Experience Summit NSW 2024
DATE: Thursday April 4TH, 2024
location: Doltone House, Hyde Park, Sydney, NSW
Event Overview
This summit will bring together an array of senior leaders to discuss what it takes to implement a world class customer experience journey.
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Connecting with customers on a daily basis through digital channels.
In the dynamic world of customer experience, businesses have embraced digital transformations and emerging technologies.
This conference offers a unique platform for professionals to collaborate and share insights on navigating the challenges and successes of the past year.
Through interactive sessions, attendees will explore innovative strategies in customer care, fostering a community of forward-thinking professionals dedicated to delivering exceptional customer experiences in today’s evolving landscape.
Event Speakers
Key Topics On The Day
Engaging cross-functional teams for enhanced customer experience
Using customer data for storytelling to communicate CX
Crafting compelling journeys through generative AI
Anticipate customer needs and proactively address issues
Who Should Attend
- Head of Customer Experience
- Head of Digital Experience
- Head of Personalisation
- Head of Customer Insight & Analytics
- Head of CX Technology
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Sectors
Retail
30%
Financial Services
20%
Hospitality
30%
SAAS
20%
Event Sponsors
