...
Skip to content Skip to footer
Loading Events

Customer Experience Summit VIC

Thursday October 10th 2024

Q Events by Metropolis, Melbourne

Event Overview

This summit will bring together an array of senior leaders to discuss what it takes to implement a world class customer experience journey.

Delegates
0 +
Speakers
0 +
Sessions
0 +

UNPACKING THE INNOVATION PATHWAY TO ENRICHED & CUSTOMISED CX

In the dynamic world of customer experience, businesses have embraced digital transformations and emerging technologies. 

This conference offers a unique platform for professionals to collaborate and share insights on navigating the challenges and successes of the past year. 

Through interactive sessions, attendees will explore turning customer experience into ROI for leadership, innovative strategies in customer care and fostering a community of forward-thinking professionals dedicated to delivering exceptional customer experiences in today’s evolving landscape.

Event Speakers

General Manager

Chief Customer Officer

 

General Manager – Customer Strategy

Head of Customer Insights

Head of Digital

Director of Customer Experience 

 

Director of Customer Experience (streaming) 

Head of Technology Business Solutions

Key Topics On The Day

Demystifying CX Value: Turning Customer Experience into ROI for Leadership Buy-In

Practical AI Integration: Where and How Does it Fit Your Customer Journey

Humanising Digital Platforms: The Convergence of In-Person & Online Experience

Exploring Cutting Edge Innovations that Will Shape Tomorrow's Customer Experience

Who Should Attend

Join our Forefront Customer Leaders Community on LinkedIn. A community for CX, contact centres & marketing leaders to connect online. Here you can get updated on future events in this space.
Play Video

Sectors

Financial Services
40%
Retail
30%
Government
10%
Others i.e. Telecommunication, Construction, Utilities, Hospitality
20%

Customer Leaders Community Partners

Tickets

The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.

Event Tickets

Customer Experience Summit VIC 2024
$ 1,995.00

Private: Q Events by Metropolis

123 Queen St
Melbourne, VIC 3000 Australia

0